Help and FAQs

DO YOU HAVE A QUESTION?

Some Questions That Customers Often Ask When Working With Us

How do I choose the right attorney for my case?

Relevant Experience and Expertise: Clients should seek an attorney with experience and expertise in the specific area of law that matches their legal issue. Different legal matters require different knowledge and skills, so finding an attorney with a proven track record in the relevant practice area is crucial.

Effective Communication and Availability: Effective communication is essential in the attorney-client relationship. Clients should look for an attorney who is responsive, attentive, and able to explain legal concepts in a clear and understandable manner. Accessibility and the ability to maintain open lines of communication are key factors to consider.

Professionalism and Trustworthiness: Trust is a fundamental aspect of the attorney-client relationship. You should feel confident that their attorney will act in their best interests and maintain the highest level of ethical conduct.

Our team offers the perfect blend of relevant experience, effective communication, and professionalism you can trust. We're here to provide you with exceptional legal counsel. Contact us today to schedule a consultation and discover the attorney who meets all your requirements.

What types of cases does your law firm handle?

***

What should I expect during an initial consultation?

Pre-assessment
Before coming in to SNR Associates Inc we believe that we should get a broad overview of whether you really need a lawyer, attorney or advocate for your case or if there is a simpler alternative for your case.
Before scheduling an initial consultation with you, we would prefer you send us an email detailing your case to date and what are your expectations for your case.

Consultation
Should we determine that your case requires you to come in for a formal consultation, we will contact you to arrange one.

At your initial consultation you can expect that:

  1. We will ask you to go through your case history, with the relevant documents you have brought in
  2. We will ask questions to gather a complete overview of your case
  3. We will ask for your expected outcomes
  4. We will be honest and provide you with the best possible solutions to your case
  5. We will consult with our colleagues on your case and deliver a Strategy for your case after your initial consultation.
How does Attorney-client privilege work?

In South Africa, attorney-client privilege is a legal principle that protects the confidentiality of communications between an attorney and their client. It is governed primarily by common law principles and the Attorney's Act of 1979. Under this privilege, clients have the right to keep their discussions, advice, and information exchanged with their attorney confidential. This protection encourages open and honest communication between clients and their legal representatives, fostering trust.

What is the difference between civil and criminal law?

In South African law, the key distinction between civil law and criminal law lies in their respective purposes and consequences: civil law primarily addresses disputes between private individuals or entities, aiming to provide remedies and compensation to the injured party, with the burden of proof generally resting on the plaintiff; in contrast, criminal law focuses on offenses against society as a whole, seeking to punish the offender and maintain public order, with a higher burden of proof on the prosecution to establish guilt beyond a reasonable doubt, often resulting in penalties such as fines, probation, or imprisonment.

How do I request a consultation with your firm?

You can book a consultation in 3 ways:

  1. Call 031 461 7378
  2. WhatsApp
  3. Email info@snrlaw.co.za
Are virtual or remote consultations available?

Our law firm offers the convenience and flexibility of virtual meetings and consultations, allowing clients to engage with our legal professionals from the comfort of their own homes or offices. Through secure online platforms, we ensure that clients can access our legal expertise, discuss their cases, and receive advice and guidance without the need for in-person visits. This approach not only saves time and travel expenses but also facilitates timely and efficient communication, making legal services more accessible and accommodating to our clients' busy schedules and diverse needs.

Experience the Convenience of Remote Consultations! Schedule Your Remote Consultation Today to Discuss Your Legal Needs from Anywhere, Anytime.

How will I be kept informed of my case?

Communication Policy:
We ensure our clients receive weekly updates through secure communication channels of their choice. Stay informed and in control of your legal matters with us.

Do you offer alternative dispute resolution (ADR) services?

Alternative Dispute Resolution (ADR) refers to a set of methods and processes for resolving legal disputes outside of traditional court litigation. ADR typically includes mediation, arbitration, negotiation, and other collaborative approaches, providing parties with more control over the resolution process and often leading to quicker, cost-effective, and mutually agreeable outcomes.

Explore the Advantages of ADR for Your Legal Dispute! Contact Us to Learn How Alternative Dispute Resolution Can Save You Time and Money While Achieving a Fair Resolution.

Contact us now to schedule an ADR consultation and embark on a more peaceful path to resolution."

Ask Us A Question!

If you have additional questions or require more information, please don’t hesitate to contact us. We’re here to help!

Name

“ We will answer you within 24 hours via email, or you can call us directly, we are always ready to serve. Thank ”